[vc_row css=”.vc_custom_1446889335013{margin-top: 50px !important;margin-bottom: 50px !important;}”][vc_column][nasa_title title_text=”FREQUENTLY ASKED QUESTIONS” title_bg=”#ffffff” title_hr=”none” title_desc=”Last Updated on February 29, 2018″ title_align=”text-center”][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion][vc_tta_section hr=”” title=”Where are you located?” tab_id=”1486873649008-58c11127-9cd9″][vc_column_text]Our Main Office Address: No 603/4 Wadduwa Junction, Galle Road Wadduwa[/vc_column_text][/vc_tta_section][vc_tta_section hr=”” title=”Can I purchase items offline?” tab_id=”1486873649043-afd7f89f-f686″][vc_column_text]Of course you can, please come and visit us Our Main Office Address: No 603/4 Wadduwa Junction, Galle Road Wadduwa Wide range of products are available for you to choose.[/vc_column_text][/vc_tta_section][vc_tta_section hr=”” title=”Can I buy Items which are not listed in the web site ?” tab_id=”1486873691619-526c7b3b-954a”][vc_column_text]Yes, we do support for custom orders. Please drop us an email to info@diygeek.cc mentioning your requests.[/vc_column_text][/vc_tta_section][vc_tta_section hr=”” title=”What are the payment methods supported at the website ?” tab_id=”1486873706220-37abd3f9-4a9c”][vc_column_text]We do support payment methods available in Payhere payment platform.[/vc_column_text][/vc_tta_section][vc_tta_section hr=”” title=”What are the delivery methods available ?” tab_id=”1486873732494-2187e3ea-6311″][vc_column_text]Express courier :Within 1-2 Days depending on your location.
Sri Lanka Post : Within 2-3 Days depending on your location.[/vc_column_text][/vc_tta_section][vc_tta_section hr=”” title=”How do I change the quantities of items in my cart?” tab_id=”1486873759565-8593e345-1dc8″][vc_column_text]If you wish to change the quantity you purchased after adding an item to your shopping cart, add the quantity of units again inside the quantity box and click “Update Shopping Cart”.[/vc_column_text][/vc_tta_section][vc_tta_section hr=”” title=”How is my online order delivered, how long it will take and how can I track it?” tab_id=”1486873784595-6cddc0fa-36e2″][vc_column_text]There are two delivery option methods:
Sri Lanka Post : Within 2-3 Days depending on your location.[/vc_column_text][/vc_tta_section][vc_tta_section hr=”” title=”How do I change the quantities of items in my cart?” tab_id=”1486873759565-8593e345-1dc8″][vc_column_text]If you wish to change the quantity you purchased after adding an item to your shopping cart, add the quantity of units again inside the quantity box and click “Update Shopping Cart”.[/vc_column_text][/vc_tta_section][vc_tta_section hr=”” title=”How is my online order delivered, how long it will take and how can I track it?” tab_id=”1486873784595-6cddc0fa-36e2″][vc_column_text]There are two delivery option methods:
- Sri Lankan post – if you want the items to be delivered through standard post. This will usually take 2 – 3 days for the parcel to arrive, or even more depending on the destination. These are not registered thus there will not be a way of tracking them.
- Express-Courier Delivery – if you want the items delivered through a courier service. You should receive the items the next day (1 day) after payment (a delivery to Jaffna takes 2 days). Our courier service is handled by a third party, Skynet Worldwide Express . After we hand over the parcel to the courier service we will send the customer a shipping confirmation email with a tracking number and contact details of the courier service.
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